Supply Chain Management

Having trouble with supplies or suppliers? When problems arise in this area, most people assume they are starting to have supply chain problems, but full Supply Chain Management (SCM), or Extended Enterprise Management as it is becoming know, is much more than that.

At the first level, supply chains can go wrong or do not work properly internally within a single business, every movement or transaction from one department or area, to another is the internal supply chain. Trying to address the external supply chain before the internal can often be detrimental to the business, and may not cure the problems or may not lead to expected benefits.

To gain improvements in SCM the following areas may all need to be improved:

• Internal supply chain process – from order intake to completion.
• Service and product delivery (outputs) – is it on time and complete 100% of the time.
• Service and goods bought in (inputs) - do they arrive on time and compete 100% of the time.
• Use of systems based SCM technology.
• Supplier management.
• Customer management.

Here are just a few issues that Sapio often improves for businesses:

• Compliance to contract terms.
• Customer or supplier complaints procedure.
• Internal customer concept practised.
• Value Added Process (VAP) time (how much time is added value vs the total time from start of the process to the end).
• Materials flow and Bottle necks.
• Total inventory/stock levels.
• Purchasing strategy.
• Consolidating supplier base.
• Shortening lead times.
• Customer and supplier segmentation by current performance, location, loyalty etc..

If you are having issues with any of the above or perhaps you know you have problems but are not sure where or why the supply chain is not working Sapio Associates can help.

For a confidential conversation regarding Supply Chain Management please contact us on 01709 539912.